Terms of service

Terms of service

Last updated: 03/06/2025

Welcome to www.lemoristyle.com (the “Website”). These Terms & Conditions (“Terms”) govern your use of our Website and the purchase of our products. Please read carefully before using the Website or placing an order. By accessing the Website, you agree to be bound by these Terms.

1. Who We Are

This Website is operated by LÉMORI

Address: UNIT 98 OF FACTORY A 1/F
UNION HING YIP FACTORY BLDG
NO.20 HING YIP ST KWUN TONG
HONG KONG
Email: service@lemoristyle.com

2. Agreement

  • By using the Website or purchasing products, you agree to these Terms.

  • If you do not accept these Terms, please do not use the Website.

  • We may update these Terms at any time. Continued use of the Website after changes means you accept the new Terms.

3. Accounts

  • You may register an account by providing accurate information.

  • You are responsible for keeping your login details safe.

  • Any misuse of your account is your responsibility unless due to our negligence.

4. Privacy

We handle your personal data in accordance with our Privacy Policy.

5. Orders & Contract

  • All orders are subject to availability and acceptance by us.

  • Your order is only accepted when dispatched, at which point a binding contract is formed.

  • We may refuse orders if items are out of stock, payment is not authorised, or fraud is suspected.

  • For details on delivery times, cancellations, returns, and refunds, please see our Shipping Policy and Refund & Returns Policy.

6. Product Information

  • We take care to ensure descriptions and images are accurate, but slight variations (e.g. colour differences or handmade lashes) may occur.

  • Packaging may differ from images.

  • Products are sold for personal use only and not for resale.

7. Prices & Payment

  • Prices are shown in GBP and include VAT (unless stated otherwise).

  • Delivery charges are applied at checkout.

  • Payment must be made in full at the time of order through our secure payment provider.

8. Website Use

You agree not to:

  • Use the Website for unlawful, fraudulent, or harmful purposes.

  • Upload viruses or anything that disrupts the Website.

  • Access other users’ accounts or misuse our security systems.
    We may suspend access if misuse is suspected.

9. Liability

  • Nothing in these Terms excludes liability for death or injury caused by negligence.

  • We are not liable for indirect or unforeseeable losses (e.g. lost profits, lost opportunity).

  • If products are purchased for commercial use, we accept no liability beyond statutory rights.

  • The Website may not always be available, and we do not guarantee uninterrupted access.

10. Intellectual Property

All Website content (text, images, branding, etc.) belongs to Amor Lashes or our partners. You may not copy, distribute, or use it without permission.

11. Events Beyond Our Control

We are not responsible for delays or failures caused by circumstances beyond our control (e.g. strikes, weather, courier issues).

12. General

  • If part of these Terms is found invalid, the rest remains in effect.

  • Failure to enforce a right does not mean it is waived.

  • These Terms, along with your order details, form the entire agreement between us.

  • Your statutory rights remain unaffected.